System Management Mastery Program
Build the skills that matter. Our comprehensive training program takes you from system fundamentals to advanced enterprise management in just eight months.
Real Challenges We Address
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Server Performance Issues When your systems slow down unexpectedly, you need to diagnose quickly. We teach you how to identify bottlenecks, monitor resource usage, and implement solutions before users notice.
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Security Configuration Gaps Many breaches happen because of misconfigured systems. You'll learn how to audit permissions, secure network access, and maintain compliance without breaking functionality.
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Backup Recovery Disasters Nothing's worse than discovering your backups don't work during an emergency. We cover testing procedures, recovery strategies, and documentation that actually helps during crisis moments.
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Automation That Breaks Scripts and automated processes can fail silently. You'll discover monitoring techniques, error handling approaches, and rollback procedures that keep systems running smoothly.
Hands-On Solutions
Live Environment Practice
Work with actual production scenarios in our lab environment. You'll troubleshoot real problems, not textbook examples. Each session includes systems that behave unpredictably—just like the real world.
Step-by-Step Troubleshooting
Learn systematic approaches that work under pressure. We break down complex problems into manageable steps, so you can diagnose issues methodically even when stakeholders are breathing down your neck.
Documentation Templates
Get proven templates for incident reports, change procedures, and system documentation. These aren't theoretical—they're formats currently used by IT teams at major Taiwan companies.
Preventive Strategies
Discover monitoring setups and maintenance routines that catch problems early. You'll implement alerting systems and automated checks that help you stay ahead of issues instead of always reacting.
Meet Your Instructors
You'll learn from professionals who currently manage enterprise systems and understand the daily challenges you'll face. Both instructors have over a decade of hands-on experience and still work in the field.
Viktor Mendelsohn
Currently manages infrastructure for a 500-employee manufacturing company. Viktor specializes in Windows Server environments and has dealt with everything from hardware failures to ransomware recovery. He teaches the practical troubleshooting modules.
Stella Kowalski
Leads security operations at a financial services firm in Taipei. Stella has experience with compliance audits, incident response, and security automation. She covers the security and monitoring portions of our program.